What are the shipping times?
The Valuee™'s goal is to get the package to the customer's home as quickly as possible.
The Valuee™ provides a tracking code to view the status of your package.
All orders are delivered in 6-12 business days from when they are shipped.
Free Shipping to Italy.
Shipping available worldwide in 6/12 business days.
After how long will I receive my tracking code?
1-2 working days.
How do I choose the correct size?
You can consult the size guide but we recommend that you contact us at our Instagram page @thevaluee or via Whatsapp at +39 353442660 to get advice on your correct size.
How can I pay?
We accept all payment methods that provide maximum reliability and security to the customer, such as PayPal, ApplePay, Klarna, and all credit cards.
To pay by bank transfer or make payment on delivery contact us on Whatsapp at +39 3534426605.
When I place my order do I receive a confirmation number?
Yes, after each successful order, the customer will receive a message via email with the order confirmation and reference number.
If you do not receive the email please contact our Whatsapp support.
Caution: also check the spam folder, it can happen that emails end up there.
Who can I contact if I have problems with my order?
All inquiries can be forwarded via Whatsapp at +39 353442660 or directly to the contact us page, we have an always active and very attentive support team.
We make sure that the problem is solved as quickest possible.
If I enter my e-mail address, will I sell my information?
We do not sell any information to our customers, the emails are only for tracking orders and sending newsletters with coupons of our promotions and discounts.
Do I (the customer) have to pay customs fees?
For most countries, you will not have to pay customs duties.